Submit a request – TechTarget

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BrightTALK

BrightTALK Campaign

Issue (BrightTALKSupport)

Request/Configuration(optional)

Banners/Custom Sites

Banners/Custom Sites Type(optional)

Custom Site Setup Type(optional)

Campaign Feedback

Data Feedback

Campaign Feedback Reason (Select all that apply)

Deal Data

Product

Sales Group

Custom Sites

If there are multiple campaigns within the IO, please specify LI#(s) that the feedback is related to(optional)

I provided contact emails within the Description or as an attachment(s).

Account

Data Feedback Reason (Select all that apply)

Priority Engine

Lead Gen

SQL

List Rentals/eBlasts/Social

Priority Engine Configuration(optional)

Report Type

Reporting Day has been populated in Gainsight? If not, please complete before submitting New Campaign ticket.(optional)

Delivery Type

Content Optimization Request

# of Webcasts to Update Posting Info(optional)

Webcast IDs(optional)

Posting Info To Update(optional)

Updates To Posting Info Approval Reason(optional)

Box Link for Report Delivery to External Contacts

Who should the report be delivered to? (Include yourself if you'd like to be Cced)

Use Case

What System will the data be used with(optional)

What Client Team is this supporting?

Targeted 1st Report Date(optional)

Deliver every:(optional)

On:(optional)

Client Name: (optional)

Sales Group

Booking URL

AUD-ID

AUD ID(optional)

IO

LI(s)(optional)

LI(s) (optional)

Demand Central Campaign Link (Please provide the URL)

Sales Group

Sales Team

Salesforce BN# or Link(optional)

Urgency(optional)

Product Category

Channel or AP Creation

Campaign Feedback(optional)

Client

Campaign Feedback

Product SQL

Type of Change

Scope of Change

What change are you looking to make?

Why is this change being requested, please share all background:

Is the client asking us to replace already delivered leads?

Should the campaign be paused as we work this campaign change?

Additional Info / Things to Consider:

Key Setup/Renewal(optional)

PE Users: email* & permission/role* (job function, job title, name)(optional)

Reporting(optional)

Priority Engine Issue(optional)

Cross Segment

IO#:

Geo(s):

Segments:

Custom naming convention (if necessary):(optional)

Any additional notes/comments: (optional)

Client Name and/or Existing Cross Segment Name:

IO#:

Geo(s) being added (if applicable):(optional)

Segments being added (if applicable):(optional)

Segments being removed (if applicable):(optional)

Any additional notes/comments: (optional)

What type of volume simulation are you looking for?

Primary Segments:

Geo(s):

Request background:

Request objective:

Campaign filtering:

Is there an attached Account list?(optional)

Deadline?

Any additional notes/comments: (optional)

Taxonomy Work

action:

topic_tax:

pref_label:

broader:(optional)

scopeNote:(optional)

altLabel:(optional)

Solr Query:

Segments to add as core:

Segments to add as EXACT rule:(optional)

Any additional notes/comments:(optional)

topic_id:

Update details:(optional)

PE Segment Name:

Sellable Regions

MDC/Revenue split

Definition

Tax path(s):

Segment rules:

DO title mappings:

Related segment mappings:

TT golden title mappings:

QSO segment alignment:

BI alignment:

Core topics:(optional)

PE Segment Name:

Type of request (i.e. segment rename, remove segment, etc.):

Update details:

Territory Migration(optional)

Move to New UI?

Key Name (if there are multiple keys or regions please indicate)

Any timing considerations (training, upcoming renewal date, etc..)

Confirm you have included the below with your submission

Users to be set up with territories -include email addresses

Territory criteria (custom list, firmographic filters)

New Account List(s) Needed? Include naming convention and filters

Email alert configuration

Export Filters to be changed/activated

Clean up work (delete users or account lists)

Zendesk Question Type

Have you updated the Internal Form Master Copy Box link?

https://techtarget.app.box.com/file/769135216305?s=02tflrla87rauv5ejln6rr7txvwbt0tg

Setup (optional)

Region

Due Date(optional)

Is there an On24 webinar?(optional)

Sales Group

Campaign Feedback(optional)

Site Type

Link to Line Item

Billing Source

Client Reporting Login Credentials

Sales Group

Is or will there be an Integration?(optional)

Which 3rd Party System?(optional)

Does this campaign have asset mappings? (optional)

What brand is this request for?(optional)

Suppression list?(optional)

Guarantee (contacts)(optional)

Box Link to Deliverables

Does the client require screenshots?

Type of screenshot deck requested(optional)

Requested Update

Suggested URL Name(optional)

Microsite URL(optional)

Wrap up due date(optional)

Is there a custom question on this campaign?

If this custom question has been used before, please provide previous AUD-ID(optional)

What is the wording of the custom question?

What are the possible answers to the custom question?

Is this a qualifying custom question?

Please list accepted answers to the custom question

Requested Update

Requested Update(optional)

Requested Update-BrightTALK(optional)

If the request is to add banners, does the client require screenshots?(optional)

Turn off lead delivery status emails

Campaign Feedback

Additional Information

Request Flagged by (optional)

Rush Request(optional)

By checking this box, you acknowledge if you have selected 'Lead Replacement' you have added your attachment

Reporting Update(optional)

Request Background

Reporting Folder URL: (optional)

Reporting Day(optional)

Demand IO(optional)

Client Name:

IO(s)

Is escalation required because of complexity, customer frustration or the severity of the issue?(optional)

Is this a priority account?

Priority Accounts(optional)

Please select an account

Does this Confirmed Project campaign include vendor content?(optional)

IO Number(optional)

Global Region(optional)

Please select the region/s applicable

Target audience(optional)

(region/s, job title, industry, company size, etc.)

How many users do you want to nurture in total?(optional)

PE client?(optional)

List and frequency(optional)

(1 unique list? Weekly list? Duration of the campaign?)

Details around why they need a Nurture campaign(optional)

Value-Add or Paid Nurture?(optional)

Value-Add (3 free emails per annual PE subscription) Paid Nurture (No PE-client/ Value-Add already used/ add-ons like additional emails or languages or topics)

DealHub Proposal ID(optional)

Language/s(optional)

Number of emails(optional)

Number of Nurture streams?(optional)

Different languages/Topics

Language?(optional)

Reason for Submission(optional)

Details of Error(optional)

Was this error client facing(optional)

Was this error client facing?

Deliverables Box link(optional)

Please provide logo, client's assets and content stages

First Promo Send Date(optional)

What are you looking to do?

What do you need help with?(optional)

Features/Systems Affected(optional)

Products(optional)

Please provide all relevant IOs/LIs, for BT we need both Channel IO/LIs, BT Campaign IO/LIs and Channel Link (if applicable)(optional)

First Delivery Date

US format

Which product is this request for?

ITT Product Feedback

ITT Feedback Type

Type of Request

Region

Channel ID / Webinar ID / AUD(optional)

Portal Key Name(optional)

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

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